MINNEAPOLIS (AP) — The operators of Minnesota's health exchange have acknowledged an administrative backlog after a woman complained it took more than four months to get her newborn son on the family's insurance.
WCCO-TV (http://cbsloc.al/YGF5pt ) reports around 3,700 people are currently waiting for MNsure to process changes to their insurance.
Elisabeth Emmerich says her son is finally covered by state health insurance after months of waiting. She says she signed him up for MNsure two weeks after he was born. She says she thought approval would take less than a month, but it took more than four months.
Exchange spokesman Joe Campbell says it's unacceptable Emmerich had to wait that long. MNsure hopes to clear the backlog before open enrollment resumes in November.
More than 300,000 people have gotten insurance through the exchange.