To the Editor:
Having just read the article in the Sentinel about changes going on at Mayo Health System in Fairmont, it seems the community doesn't like the direction Mayo is taking the Fairmont medical center.
Mr. Bartingale, the local adminstrator, says changes are necessary to keep up with the times. Something must be wrong! Doctors and nurses are leaving; the system is understaffed. My experience in business tells me that if there is a high turnover of staff, something is wrong with the management. Doctors and nurses are highly trained professionals and their desire is to provide excellent care for the patients. What does that tell you if they leave and you have difficult hiring replacements? It's not the Fairmont community; it's the Mayo culture.
I hope the board of directors can make changes like those done in Madelia. I believe most patients and providers liked the system before Mayo took over. As for me and my wife, we will start going to another facility not associated with Mayo. From past experience, even when Fairmont was part of the Mayo system, when we went to Rochester, they insisted in re-doing all tests performed here in Fairmont. That doesn't make any sense, other than if it wasn't done in Rochester, it doesn't count.